Payroll Pain Points – Further Examples

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Payroll pain points
Payroll Pain Points - Further Examples
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Episode 4.

Payroll Pain Points CoverWestcotts and Mogers Drewett are collaborating to produce a mini-series of podcasts to address some of the most frequently asked questions from client CEO’s MD’s, directors, HR and finance professionals. These queries concern a range of employment related matters which are answered by payroll specialist, Jake and HR specialist, Lucy.


The topics we’re covering in this short series will include:

1. Cost Reduction Downsizing and Restructuring 

2. Recruitment & Retention of Employees 

3. Hybrid & Home Working 

4. Real Examples of Payroll Pain Points 

Lucy Cotterell – Human Resources Consultant, Mogers Drewett

20 years’ experience in HR, worked at Director level for many years for a Further Education College. Experience includes responsibility for HR across all functions including Resourcing, Relations, Reward and development at both operational and strategic level.

Lucy provides practical solutions to people related issues and helps with ensuring HR is aligned to organisational objectives.

Her approach is consultative, practical and balanced between meeting organisational and individual needs.

⁠https://www.mogersdrewett.com/team/lucy-cotterell/⁠

Jake Elms MCIPP Payroll Operations Manager, Westcotts

Jake sees payroll as the hidden gem within business services.

Payroll/PAYE, workplace pensions and CIS processing are specialist areas of knowledge for Jake who works closely with the payroll team to provide exceptional service, while remaining compliant with current legislation and relevant industry authorities.

Jake understands the specific payroll requirements, which can vary depending on sector, sized structure of the business. He describes himself as ‘friendly, relatable and adaptable’ and relaxed under pressure. 

⁠https://westcotts.uk/about-us/meet-the-team/jake-elms/