Solving problems
Resolving legal issues can be complicated as everyone’s circumstances are different. David Hill starts by listening.
When did you join Mogers?
1st November 2001 – so I have passed my 14th anniversary!
Tell us about what you do?
In a “legal” nutshell I help clients make Wills, Powers of Attorney and, in the main, deal with estate administration. In English this means I provide support for families in what can be an extremely difficult and worrying time by helping them ensure their loved ones wishes are carried out when it comes to settling their estate.
Problem solving is a big part of what I do. Whether helping clients convert their wishes into an efficient Will, or creating a Power of Attorney in case they or a family member have an illness or accident that prevents them managing their own affairs. Dealing with an estate following the death of someone close can be a daunting prospect, and the aim is always to make the process as straightforward as possible.
Problems may be big or small, but they are always important so far as clients are concerned.
How important is listening?
Everyone’s circumstances are different so if I don’t listen to clients before advising them there is no way that I can give them the correct advice. Listening, building a relationship, and working with clients to reach their goal is key and one of the aspects of my job that gives me most satisfaction.
Is it easy to cut out the legal jargon?
Unfortunately not, as some terms form an integral part of the process (eg “Probate”). However, my role is to make sure clients understand the terms that are relevant to them and are comfortable with what they mean for them – I stress to clients that there is no such thing as a stupid question where the law is concerned!
Is it important to feel part of the community you are working with?
Most definitely. This is really important to everyone at Mogers Drewett. I don’t think it is possible to be a true member of any community if you don’t get involved and give something back. We are actively encouraged and supported by the Partners at Mogers Drewett to get involved in initiatives and activities in our region. For example, I am a trustee for The Peggy Dodd Centre, a local charity based in Combe Down that provides invaluable support for people suffering with memory loss and their carers.
What do you consider to be your greatest professional accomplishment?
Becoming an Associate in 2010 was a great achievement for me and more recently being listed in Chambers UK 2015 (a guide to lawyers) as a ‘Notable Practitioner’ was a particular high point. The entry in Chambers means so much because this recommendation is built on feedback from clients and professional partners I have worked with.